Privacy Policy

This privacy policy explains how Kalaayan Academy ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our online platform, including our website and associated services related to performing arts education and film & media training, such as online acting workshops, acting for camera courses, audition techniques, character development, voice & speech training, scene study, monologue coaching, filmmaking basics for actors, and portfolio building. We are committed to protecting your privacy and handling your personal information in an open and transparent manner, in compliance with applicable data protection laws.

Information We Collect

We collect information to provide and improve our services, communicate with you, and operate our business. The types of information we collect include:

1. Information you provide directly to us:

This includes information you give us when you register for an account, enroll in a course or workshop, submit forms, participate in interactive features of our service, communicate with us, or otherwise use our platform. This may include:

Contact information (such as your name, postal address, and potentially email address, although we will not use email for policy contact)
Payment information (processed by secure third-party payment processors; we do not store full payment card details)
Demographic information
Information about your interests and experience relevant to our services
Content you submit, such as assignments, videos, or messages

2. Information collected automatically:

When you access or use our service, we may automatically collect certain information about your device and usage. This may include:

Usage details (like the pages you viewed, the features you used, the time spent on our service)
Device information (such as your hardware model, operating system, browser type, IP address, unique device identifiers)
Location information (derived from your IP address)

3. Information from third parties:

We may receive information about you from third parties, such as partners or service providers, to supplement the information we collect directly from you.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, maintain, and improve our services and platform.
To process your registrations, enrollments, and payments.
To communicate with you about your account, courses, workshops, and updates related to our services.
To personalize your experience on our platform.
To understand how you use our services and for analytical purposes to improve our offerings.
To develop new products, services, features, and functionality.
To detect, prevent, and address technical issues, security incidents, or fraudulent activities.
To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Necessity for the performance of a contract with you (e.g., to provide the courses you enrolled in).
Necessity for compliance with a legal obligation.
Your consent (where required and provided).
Our legitimate interests (e.g., for service improvement, fraud prevention, marketing, provided your rights do not override these interests).

Sharing Your Information

We may share your information with third parties in the following circumstances:

With service providers: We engage third-party companies and individuals to facilitate our services (e.g., hosting, payment processing, analytics, customer support). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
With partners: We may share information with partners in connection with joint offerings or promotions, provided you have consented to such sharing where necessary.
For business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, or if necessary to protect our rights, property, or safety, and the rights, property, or safety of others.
With your consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:

Right to access: You have the right to request access to the personal information we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to erasure: You have the right to request the deletion of your personal information under certain circumstances.
Right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to object to processing: You have the right to object to the processing of your personal information under certain circumstances (e.g., for direct marketing).
Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
Right to withdraw consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the physical address provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable law.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

Our service uses cookies and similar tracking technologies to enhance your user experience, analyze service usage, and for marketing purposes. You can control the use of cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this privacy policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or where we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. Where such transfers occur, we will ensure appropriate safeguards are in place to protect your personal information as required by applicable law, such as relying on adequacy decisions, standard contractual clauses, or your explicit consent.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child's account.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you may contact us by postal mail at the following address:

Kalaayan Academy
405 Harmony Towers
4th Floor
Andheri West, Maharashtra
400053 India